Last Updated: April 7, 2025

Three Pyramids Car Rental ("we", "us", "our") is committed to protecting the privacy of our website visitors and customers ("you"). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information.

Information We Collect

We may collect various types of personal information, including but not limited to:

• Personal Identification Information: Name, address, phone number, email address, date of birth.
• License and Driving Information: Driver's license details, expiry date.
• Booking and Payment Information: Reservation details, credit/debit card information (securely processed via a certified payment gateway).
• Usage Information: How you interact with our website (pages visited, visit duration), booking history.
• Technical Information: IP address, browser type, operating system.
• Location Information: We may collect location data related to vehicle usage for service or security purposes (if applicable and outlined in the rental agreement).

How We Use Your Information

We use the information we collect for the following purposes:

• To process and confirm your reservations and provide car rental services.
• To communicate with you regarding your booking, inquiries, or provide customer support.
• To process payments and rental-related charges.
• To improve our website, services, and customer experience.
• To comply with legal and regulatory requirements.
• To send you promotional or marketing communications (with your prior consent where required by law).
• For security and fraud prevention purposes.

Information Sharing

We do not sell your personal information to third parties. We may share your information with the following parties for specific purposes:

• Payment Service Providers: To securely process payment transactions.
• Insurance Companies: In the event of an accident or insurance claim.
• Legal and Regulatory Authorities: When required by law or in response to a valid legal request.
• Service Partners: (e.g., roadside assistance providers) as necessary to provide the requested service.

Data Security

We implement reasonable security measures (technical and organizational) to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required or permitted by law.

Your Rights

In accordance with applicable Egyptian laws, you may have certain rights regarding your personal data, such as the right to access, correct, or request deletion (subject to legal exceptions). To exercise your rights, please contact us using the information below.

Cookies

Our website may use cookies and similar tracking technologies to enhance user experience and analyze site usage. You can control cookies through your browser settings.

Third-Party Links

Our website may contain links to other sites that are not owned or controlled by us. We are not responsible for the privacy practices of such other sites.

Policy Updates

We may update this Privacy Policy from time to time. We will post any changes on this page with a new update date. We encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please Contact Us or email us at: info@three-pyramids.com